Overall, this is a family, and we make sure everyone in our building knows my family cares about them,” he adds. “The culture that both of my parents have created really speaks volumes to the type of service provided in our salons. We strive to take very good care of our staff good care of our staff, so it’s very easy for us to get good people both technically and professionally. “This has always has been the focus of our business. “We take a lot of pride in the experience we try to create for everyone coming in the door,” Segretto says. So how does a salon stay at the top of its class in an industry that continues to see more and more competition every year? Zazu’s Chicago location also is growing fast, and it’s moving locations for more space (upgrading from eight chairs to 15). The project is expected to last six to eight months. A remodeling project began this summer at the Hinsdale salon, which will add 10 more stylist chairs, revamp the entire nail department, and remodel the hair side of the salon and spa. This is a new venture for us,” Segretto says. “We also opened a men’s store in Hinsdale, the White Buffalo Barber Shop. Zazu has grown beyond Hinsdale as well, with locations in Naperville, Wheaton, and downtown Chicago. The Hinsdale salon has grown from four chairs to 25, and more than 50 hairdressers come in and out of Zazu on a given week to serve clients. It has grown that reputation-and its business. Now nearly 37 years later, Zazu hasn’t just maintained its reputation for exceptional customer attention and salon and spa services. “They knew without hesitation that Hinsdale was the place for it.” “I can’t stress enough how much my mother loved Hinsdale,” says Anthony Segretto, one of the owner’s three sons who now handles day-to-day operations for Zazu.
Zazu founders and owners Salvatore and Susan Segretto found the perfect place to open a salon. At the time, there was little to do in downtown Hinsdale-and definitely no other salons.
The doors at Zazu Salon and Day Spa opened in Hinsdale in 1979 with four chairs and only a handful of stylists.
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